Petit Palace Santa Barbara Hotel Madrid

The hotel was in a great location, just a short walk to the city center and close to plenty of options for dining. the staff were very helpful and friendly. the room we stayed in was spacious and clean, providing a comfortable haven after a long day of exploring.

We found the breakfast to be a little overpriced, although there was a good selection to choose from. the room service was poor, as it was difficult to get a response when calling the reception.

The room was spacious and clean, with modern amenities like a laptop and smartphone provided. the location was great, with easy access to the metro station and within walking distance to the city center. One of the best aspects was the friendly and helpful staff, who accommodated my request for a late check-out at no additional cost.

One of the light bulbs in the room was not working and despite informing the reception, it was not fixed. Additionally, the room I was assigned opened out to a courtyard where a public bar played music until late in the evening, causing some noise disturbance.

The service staff was excellent, welcoming, and very helpful. The hotel is centrally located and within walking distance to many attractions. The room was clean and serviced daily. The hotel is nicely decorated and has good breakfast options. The staff members were very helpful with taxis, directions, and even translating for lost luggage.

Felt safe walking at night, no complaints whatsoever.

I had a wonderful stay at the Petit Palace Santa Barbara. The hotel is perfectly located, with many neighborhoods and attractions within a short walk. The room I stayed in was spacious and very comfortable, and the bathroom was top-notch, with a brilliant shower and lovely products. I also appreciated the cleanliness of the hotel, especially the blackout curtains that ensured a peaceful night's sleep. Another highlight was the friendly and helpful staff, who went out of their way to ensure my stay was enjoyable. I highly recommend this hotel for its great location, comfortable rooms, and excellent service.

Stylish and modern rooms with high-quality beds. Excellent breakfast selection including fresh fruits, English breakfast and muesli. Great location for exploring the city and easy access to restaurants and bars. Friendly and helpful staff. Pleasant atmosphere and good amenities.

Spacious, clean rooms. Excellent views. Lovely breakfast. Friendly, helpful staff. Close to Alonzo Martinez Metro station.

We had a fantastic stay at this hotel! The rooms were modern and stylish, with excellent quality beds for a great night's sleep. The breakfast selection was impressive, with fresh fruits, English options, and muesli. The location was perfect for sightseeing, with popular attractions such as Gran Via and Puerta del Sol just a short walk away. The hotel itself was well-maintained, clean, and comfortable. The staff were exceptional, providing warm greetings and helpful information. We felt welcomed and at ease throughout our stay.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay. The location is ideal for exploring the city on foot, with plenty of non-touristy options for dining and entertainment in the nearby area.

I recently stayed at this hotel and had a great experience. The location was perfect, with lots of amenities close by. The room was modern and very clean, and the staff were friendly and helpful. I especially appreciated the free cell phone with data provided, it was very useful. The breakfast was a good value and had a nice variety of options.

I highly recommend this hotel to anyone visiting here with family or friends.

The hotel is conveniently located in the heart of the city, just steps away from a bustling square where there are plenty of dining options. The nearby plaza is charming and a great spot to enjoy a breakfast on a sunny Saturday morning. The rooms are clean and spacious, with modern decor and comfortable beds. The staff is friendly and helpful, providing excellent service throughout the stay. There are also free amenities such as computer access in the room, adding to the convenience and value of the stay.

One downside was the lack of a toilet bowl brush in the bathroom.

I recently stayed at Petit Palace for a last-minute break. The hotel and room were spotlessly clean and comfortable. The bathroom was large with a walk-in shower. The staff were friendly and worked hard. The location was excellent, with lots of cafes and shops nearby. good value for money and would recommend.

Would definitely recommend this hotel.

Helpful staff, comfortable beds, great location, convenient Wi-Fi, fantastic breakfast.

Couldn't stay longer.

Modern room, reliable Wi-fi, helpful staff, great location, luxurious showers, excellent breakfast.

There was nothing I didn't like.

This hotel has one of the best locations in the city, near several restaurants and bars. It's also situated on a small plaza which adds to the charm of this beautiful hotel. Additionally, it's very close to the metro station, making it incredibly easy to travel to different parts of the city. Moreover, this hotel has great cleanliness, and the staff is very courteous, helpful, and friendly. Lastly, the hotel facilities are top-notch including fresh complimentary apples and different teas always available at the front desk.

Nothing all excellent.

Stumbled upon a hotel in an amazing location in the heart of a vibrant neighborhood, just a stone's throw from a central metro station. We had a view of the splendid plaza and the room was well-equipped, clean, and modern, nothing was missing from our lovely bathroom, they had everything we needed for breakfast.

The staff was friendly, but I had to carry my own heavy luggage up to the room.

We had a fantastic family stay and enjoyed the buffet breakfast every morning. The garden courtyard bar was a great place to relax. The location was perfect for exploring the city. The staff were extremely helpful with prompt response to all our requests. Overall I recommend this hotel.